Although the hosting service provided by the different companies is nearly the same, each provider has got a personalized platform with its own modifications and ways to execute given operations. That’s why, an enormous knowledge base will be pretty helpful both for people with no previous experience and for technically proficient individuals who will eventually learn how particular operations are carried out, but will lose time meanwhile. The objective of such a knowledge base is to make the service fast and simple to use, sparing users both time and efforts. The end result is more satisfied clients, since they can swiftly find the info they’re looking for, and substantially less work for the support team, because usually most of the questions and issues that clients have got are already listed in the knowledge base. In case the articles themselves are competently written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
All Linux shared website hosting packages that we’re offering come with an exhaustive knowledge base where you can find everything you should know with regard to your web hosting account. Whether you need to create a brand-new MySQL database, to redirect a domain name using an .htaccess file or to create an e-mail account on your personal computer or phone, you can just read our step-by-step help articles and all the information that you need will be there. When you go to a certain section of the Hepsia hosting Control Panel, you can see articles that pertain to the functions that you can access through it. In case you prefer to see the whole article list and get familiar with all the features that Hepsia offers, or simply to read general info about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to encompass any predicament that you could possibly encounter, but if you don’t find the information that you are searching for, you can always touch base with us, as our help desk support staff representatives are on duty around the clock.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers include a rich article library where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we are using. We have compiled it on the basis of the feedback that we have collected from our customers throughout the years and, as a result, our articles tackle particular issues that you could confront and suggest the easiest means of resolving them, for example getting an HTTP 500 error message or not being able to send e-mail messages from your desktop PC even though you have the correct SMTP server settings. The articles are available in each and every section of the Control Panel and you can examine them at any time. They can help you expand your knowledge not only about our platform, but also about the web hosting field as a whole, as they feature in-depth guidelines and general info such as what file access permissions or cron jobs are.