Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server packages we offer and you could add it either during the signup or anytime later through your billing Control Panel. It features 60 minutes of custom work on your hosting server, so our administrators can easily aid you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed in the event that it doesn't work correctly, so you will not need to waste time to determine what's wrong as they can help you in a very quick and professional way. As this is a one-time upgrade, you can get it just when you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful if you are unable to do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all of our dedicated servers hosting packages and as long as you add it, our experienced administrators will be able to assist you with everything on your hosting server. This includes setting up any third-party software that you might want to use on the web server and troubleshooting any script which operates badly or does not run at all. Our upgrade includes one hour of work and in case a specific task is not very time-consuming, we'll add the remaining time to your account. You'll be able to check out how many minutes are left within your billing CP and use them anytime you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so if you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you require help later, you can add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack as well, but in case you need more work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best feasible way.