If you obtain your own web server, you shall have more freedom as to what you'll be able to install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, so you are not able to install server-side software. Although this is not an issue for most script-driven applications, there are several which have particular requirements and need particular software to be present on the server either for some additional functions or for them to work at all. If you have practical knowledge, you won't have any issues to run the server, but if you don't, you may simply not have the skills to deal with everything and use the script apps that you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and aid you with any difficulties that you might come across.

Installation and Troubleshooting in VPS Hosting

The upgrade is available with all virtual private server packages we offer and you could add it either during the signup or anytime later through your billing Control Panel. It features 60 minutes of custom work on your hosting server, so our administrators can easily aid you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed in the event that it doesn't work correctly, so you will not need to waste time to determine what's wrong as they can help you in a very quick and professional way. As this is a one-time upgrade, you can get it just when you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful if you are unable to do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it features are not enough for a particular task.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all of our dedicated servers hosting packages and as long as you add it, our experienced administrators will be able to assist you with everything on your hosting server. This includes setting up any third-party software that you might want to use on the web server and troubleshooting any script which operates badly or does not run at all. Our upgrade includes one hour of work and in case a specific task is not very time-consuming, we'll add the remaining time to your account. You'll be able to check out how many minutes are left within your billing CP and use them anytime you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so if you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you require help later, you can add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack as well, but in case you need more work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best feasible way.