Integrated Ticketing System in Shared Website Hosting
Our Linux shared website hosting packages feature an integrated ticketing system, which is an integral part of our in-house built Hepsia Control Panel. In stark contrast to other analogous tools, Hepsia permits you to manage everything connected with the hosting service itself in one and the same location – invoices, web files, e-mails, trouble tickets, etc., eliminating the necessity to go through different admin dashboards. In the event that you’ve got any pre-sales or technical questions or any problems, you can open a ticket with a couple of clicks of the mouse without needing to sign out of your hosting Control Panel. During the process, you may select a category and our system will present you with a variety of help articles, which will provide you with additional information and which may help you resolve any given problem before you actually post a ticket. We guarantee a response time of no more than 60 minutes, even in case it is a weekend or a public holiday.