Phone Support in Shared Website Hosting
We know that having the option to communicate with a live representative is very important, that's why we have three support lines all around the world (Australia, USA and UK) and you will be able to reach us on the phone for 14 hours every day. In case you consider purchasing one of our Linux shared website hosting packages, for example, you're able to phone us and find out more about our solutions prior to ordering in order to be sure that we do cover all the system requirements for your websites. Following the order, you'll be able to call us about any sales and billing issues you may have, or get any type of general or basic tech info you need. We've tried to find the optimal balance between telephone and ticket support, so for strictly technical matters you have to use the ticketing system, that will make it easier to keep track of the communication together with any new developments in the resolution of the issue.