Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Control Panel you’ll find an exhaustive Help section featuring plenty of help articles and commonly asked questions. They are contributed by our support team of seasoned technicians. Simply type in your question and our clever system will show you the most suitable answer.

  • Top quality support service

  • Educational Videos

  • We have compiled a selection of instructional video tutorials that visually demonstrate how to resolve a typical issue related to your Linux shared website hosting packages account. You will find the videos in the Help section.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 support service and a 60–minute ticket response time guarantee. Our knowledgeable technicians will be at your disposal day and night to reply to your inquiries and to troubleshoot any issue that you might possibly encounter. Just open a client support ticket from the Help Center and we’ll respond within a minute.