Customer Support Channels
A 1–hour Response Guarantee
Providing high–quality support prompt is our top priority, so that we backup each Linux shared website hosting packages plan with a one hour ticket reply warranty. As you send a ticket or send us an e–mail, our user tech support staff will do all they possible can to deliver the most adequate remedy for your case and to give you advice in due time.
A Top–quality Support Service
Our help support service is delivered by a crew of professional techs which are ready to answer to your request promptly. You can easily speak to the technical support crew by opening a help and support ticket from your Web Control Panel or by posting us an email message. On working days, you may also contact us on the telephone or take advantage of the online chat service.
An Intuitive Help Section
Should you need assistance while working on your site within the Control Panel, you could always press the Help button and track down your issue in the group of content articles that will come up. We have also turned the vast majority of content articles into instructional videos. The list of instructional videos will come up if you select the Videos key present in the top right angle.