1 hour ticket response
Best Rate On’s team of customer service technicians is devoted to offering quick answers to all your inquiries. We’ll examine your customer support ticket the minute it has been delivered and will respond with a solution to your problem within less than 1 hour after the trouble ticket submission. In fact, our average helpdesk ticket response time is twenty minutes.
An Excellent Technical Support Service
Each member of our tech support team has several years of experience in the Linux shared website hosting packages field and most of them have been with us for at least five years. They are all eager to respond to all your requests in the most proficient way possible.
An Intuitive Help Section
In the Web Control Panel you will find an intuitive Help section where you can get quick suggestions on how you can use our services. You can see the answers to your queries in our F.A.Q. repository, see more details in the web hosting account administration articles or watch the how–to video tutorials.